Work with us

Grand Casino Brussels VIAGE is the largest casino in Belgium and the Entertainment Centre in the heart of Brussels. Every day, our agents make a difference for our customers and employees in the field of security. Are you looking for a next step in your career and do you already have experience in the field of security? Then don't let this opportunity pass you by and apply today!

Job description

• You identify unsafe and undesirable situations, you make your check rounds, you monitor the safety of the building and you register visitors.
• You are responsible for a customer-friendly reception and ensure that all procedures are followed correctly.
• You guarantee the safety of our customers, visitors and staff.
• You ensure strict application and enforcement of safety.
• You play an active role in the control systems of the casino.
• In this responsible and varied position, you work together with various colleagues and make use of modern tools.

Profile

• You have completed the necessary training courses and have all the necessary certificates. You also have already experience in the field of security.
• Clean criminal record
• Psycho-technical evaluation
• First aid certificate
• A guarding licence together with a licence to work at night (exe 07-10)
• You are fluent in French with a good knowledge of English. Dutch is a good to have.
• You have a neat appearance and always know how to provide good customer service.
• You are empathetic, calm and know how to deal with stress.
• You are discreet and reliable.
• You are willing to work a shift system (day/night/weekend).

Our offer

• An interesting & challenging position with a unique company culture.
• A competitive salary package with extra legal benefits.

Interested candidates who are over 21 years old can send their application (cv with cover letter) to [email protected] (reference: Security guard).

Apply

Job Description:

As a Junior Compliance Officer, you will be the right hand of the Chief Compliance Officer. You will work closely with the management team and other departments to ensure that our operations meet the highest standards of standardization, integrity, and ethics. As a Junior Compliance Officer, you play a crucial role in ensuring compliance with all applicable laws and regulations, particularly those related to the casino industry.

Your responsibilities include:

• Assisting in the implementation and enforcement of compliance programs and procedures.

• Supporting the conduct of internal controls and audits to ensure compliance.

• Contributing to the drafting and updating of policy documents and procedures related to regulation and compliance.

• Assisting in managing KYC (Know Your Customer) and AML (Anti Money Laundering) processes.

• Assisting in investigating suspicious activities and reporting findings to management.

• Assisting in conducting regular checks and audits to ensure that all operational processes and procedures comply with legal requirements and internal guidelines.

• Providing training and education to employees on compliance issues and promoting a culture of compliance within the organization.

• Establishing and managing KPIs to monitor the application of procedures and policies and possibly adjusting them.

• Communicating widely to the workforce and reporting compliance with procedures to management.

Qualifications:

• Knowledge of Belgian regulations related to the casino sector is a plus.

• Excellent communication skills, both oral and written, in Dutch, French, and English.

• Analytical thinking and attention to detail.

• Team player with a proactive attitude and the ability to work independently.

• Willingness to learn and develop within the compliance domain.

• Able to work independently and perform under pressure in a dynamic environment.

We offer:

• A challenging and stimulating work environment in a renowned casino in the heart of Brussels.

• Opportunities for professional growth and development.

• A competitive salary and benefits package.

If you are interested in this challenging position and meet the qualifications, please send your CV and cover letter to [email protected]. We look forward to hearing from you!

Apply

Job Description:

As an Event Sales Coordinator in the catering industry, you will be responsible for managing, planning, and coordinating all aspects of event-related sales in our establishment. Your role will be essential in ensuring the success and profitability of our private, corporate, and social events. You will work closely with clients and various departments to ensure an exceptional experience for our customers and to achieve our objectives.

Responsibilities:

• Plan and coordinate all sales-related events, including receptions, banquets, business meetings, etc.
• Collaborate with clients to understand their needs and expectations, and develop customized proposals based on their requirements.
• Develop personalized proposals and quotes based on the specific needs and requirements of each event, ensuring to maximize revenue and customer satisfaction.
• Coordinate with other departments of the establishment, including catering and marketing, to ensure that all aspects of the event are taken care of.
• Regularly follow up with prospects and existing clients, maintaining lasting relationships and ensuring high-quality customer service throughout the event planning process.
• Follow up before, during, and after each event to ensure customer satisfaction and maintain the quality of our establishment while identifying opportunities for improvement.
• Keep client database up to date and utilize customer relationship management tools to track prospects and existing clients.
• Monitor industry trends to propose innovative ideas to enhance the establishment's event services.
• Adhere to quality and service standards established by the establishment and ensure compliance with health and safety policies and regulations.
• Provide logistical support during events, including supervising staff, managing vendors, and resolving unforeseen issues.

Requirements:

• Previous experience in event coordination, preferably in the catering or hospitality sector.
• Proficiency in English, French, and Dutch languages, both written and spoken, with the ability to communicate effectively with a multilingual clientele.
• Excellent written and verbal communication skills, with a demonstrated ability to interact effectively with clients and team members.
• Ability to work independently while collaborating effectively with multiple departments.
• Strong organizational and time management skills, with particular attention to detail.
• Proficiency in customer relationship management (CRM) software and productivity tools such as Microsoft Office, Excel, etc.
• Flexibility to work outside normal business hours, including evenings and weekends, as per event requirements.
• Ability to work effectively under pressure and proactively solve problems.

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Grand Casino Brussels VIAGE is looking for motivated and experienced bar staff. As a Commis barman you ensure quality service and standards whilst delivering a memorable guest experience.

Job description

• You serve drinks and meals in the gaming room or at the counter
• You observe the regulations that are included in the guidelines and procedures
• You observe the security regulations and rules relating to professional confidentiality
• You have a sense of hospitality that you incorporate in your client service

Profile

• You must be prepared to work on Saturdays, Sundays and public holidays based on variable working hours (38-hour week) as well as evenings/nights
• Good appearance
• Trilingual is an advantage: French-Dutch-English
• Work experience of at least one year in the hotel and catering sector

Our offer

• Interesting positions with responsibilities
• An international setting
• An attractive salary and fringe benefits
• Uniform provided by the company

Interested candidates who are over 18 years old can send their application (cv with cover letter) to [email protected] (reference: Commis barman).

Apply

Grand Casino Brussels VIAGE is currently looking for motivated and experienced gaming staff. We are recruiting part-time and full-time croupiers.

Job description

• You deal fairly, safely and efficiently, according to the regulations and procedures.
• You offer impeccable customer service.

Profile

• Variable working hours, evening and night work don’t scare you. You are prepared to work on weekends and public holidays.
• You are well-groomed.
• You speak French and / or Dutch, with a reasonable understanding of English
• You have ideally 1 to 3 years’ experience as a Dealer on AR, BJ and one other game.
• You must have the right to work in the EU.
• You have a clean criminal record.

Our offer

• A great working environment
• An attractive salary and benefits in an exciting cosmopolitan city.

Interested candidates who are over 18 years old can send their application (cv with cover letter) to [email protected] (reference: Dealer).

Apply

Grand Casino Brussels VIAGE is currently looking for a motivated Host and/or Hostess to welcome is clients in the best conditions. You have very good linguistic knowledge (NL / FR / ENG) and you like the contact with the customers

Tasks

You will be in charge to welcome and you will ensure the well-being of the customers. Specifically, you will need to:

• Welcome and register clients in accordance with regulations and VIAGE procedures.
• Inform clients and provide them with a high level of service both at Reception and at Slots machines.
• Manage the cloakroom with order and rigor: handling coats and personal belongings of clients.

Profile

• You are ready to work on a variable schedule and evenings / nights.
• You are willing to work on weekends and public holidays.
• You have a good presentation.
• You have good linguistic knowledge (French, Dutch and English).
• You are able to provide us with a clean criminal record.

 Interested candidates can send their application (CV + motivation letter) .

Apply

All members of staff must be at least 18 years of age and have a clean criminal record. We are always looking for bartenders, hosts and dealers. Do not hesitate to send us your resume.

Apply