3 minute read
At Grand Casino Brussels VIAGE, excitement, fun and entertainment are at the heart of the gaming experience. However, we also understand the importance of playing responsibly. Our Responsible Gaming campaign focuses on ensuring a safe and healthy gaming environment for all our guests.
Playing is fun, we know that better than anyone. Especially when you’re on a roll. But losing is also part of the game and sometimes that can be a problem. After all, losing is no fun, which is why it's best to be prepared. Playing responsibly will keep you out of trouble. Our campaign on Responsible Gaming tells you how to do just that.
Play smart, stay safe
We want to ensure everyone can enjoy the excitement of the game without negative consequences. To that end we’ve compiled five important tips:
- Set a betting limit before you start playing.
- Don’t take additional risks to compensate for previous losses.
- Don’t play under the influence of alcohol or drugs.
- Never borrow money to gamble.
- Take a break if you’re no longer having fun.
Playing is for fun. The only way to keep things enjoyable is to play when you’re in a good mood and not angry or sad. This makes it much easier to stick to your limit. After all, if you’re looking to get rich quick, you've come to the wrong place. Every casino game is about chance, not mathematical formulas that guarantee winnings. Of course, it helps if you’ve mastered the rules of the game. This way at least you won't lose by making mistakes.
Protecting the players
For starters, at Viage you have to be 21 or over to play. In addition, our team is always on hand to offer support and talk to guests as needed. We always advise our guests to ensure that the bet amount is in healthy proportion to their available income or assets. Our goal is to combat any negative effects of excessive gambling. We want to prevent the excitement and fun of the game from being overshadowed by the negative consequences of overconsumption.
Play smart, stay safe - know when to take a step back.
As with so many things, what is enjoyable in moderation can be disastrous in excess. Playing can be addictive and get you into trouble. When it becomes the central focus of a person's life with an uncontrollable urge to play, we use the term addiction. Affected individuals invest far too much time and money. In a process that usually takes several years, people with gambling addiction suffer not only the financial consequences, but also increasingly from the loss of social connections.
Support and aid
Our Responsible Gaming team is always on hand to help. Do you have questions about safe play or do you need support? Then contact us at [email protected] or call us at 02/300 01 00. If you’re noticing that gambling is becoming a problem you can also contact the Gaming Commission to be banned from casinos, gambling halls and gambling websites.
At Grand Casino Brussels Viage we want all your gaming experiences to be as positive as possible, even if you lose. That's why we deploy all available resources to help you master your own gaming behaviour and ensure everyone benefits from a safe and enjoyable gaming experience. WeCare@Viage!
